Shipping

Shipping

We have Flat Rate Shipping. A good example is, to ship 1 bar of soap is $9 so a flat rate of $13 is used for orders under $65. if you order over 65$ shipping is FREE! 

  • Orders are shipped on business days only. Business days are Monday-Friday, excluding STAT holidays.
  • All sales are final, no returns for hygiene purposes. Refunds can be issued upon request. 

Packing

Bubble Bombs and Soaps are wrapped in biodegradable film, just toss in the garbage and Mother Earth will take care of the rest. Packing Peanuts are made from corn and dissolve in water and make fun crafts for kids. Eco packing is our way! It is why we reuse all packages. Bath Salt containers can be rinsed and stickers removed and taken to your local bottle depot. Bottles can be reused, get your favourite product in a refill container. Glass Bottles can be cleaned,  stickers removed, and returned for a credit to your next order.


Out of Stock

We apologize for the inconvenience this may cause. If your item is out of stock we will contact you to discuss how you would like the order handled. Naked Soap does not do back orders. 


Order Cancellation and Changes

 If you have a question about your order, please contact us at 780-886-4155 please leave you name and order number. 

Order Tracking

When your order is shipped, we will send you an email to confirm your shipment - this email will include a tracking number and link to enable you to track your package.

Proper storage is important!

Keep your soap out of standing water. Soap dish with drainage is important. Store your unused soaps in a cool and dark location. Bar soaps are also great for linen storage and keep areas like under the car seat smelling fresh!

Bath Bombs and Bubble Bombs should NOT be stored in bathrooms due to humidity. Proper storage is a cool dark space. If storing for long term, keep in ziplocks and in a airtight container. The ziplocks will also keep scents from mixing and prevent bombs from smelling the same.